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Refund Policy

At MonkeyTV.org, we strive to ensure that our users have a seamless and enjoyable experience. This Refund Policy outlines the circumstances under which refunds may be issued. By using our platform, you agree to the terms set forth in this policy.

Free Services

MonkeyTV.org is a free-to-use platform, and as such, no charges are applied for using our random video chat services. Since we do not collect payments, refunds are not applicable.

Paid Features (If Applicable)

If MonkeyTV.org introduces paid features or premium services in the future, the following conditions will apply:

  1. Eligibility for Refunds:
    • Refunds will be considered for technical issues or errors that prevent you from accessing purchased features.
    • Refunds are not issued for user dissatisfaction or failure to utilize the services.
  2. Requesting a Refund:
    • To request a refund, you must contact us at info@monkeytv.org within 7 days of the transaction.
    • Provide details of the issue, including proof of payment and the nature of the problem.
  3. Non-Refundable Cases:
    • Payments made for services already consumed or utilized.
    • Violations of our Terms of Service leading to account suspension or termination.

How to Contact Us

If you have any questions or concerns about this Refund Policy, please reach out to our support team:
Email: info@monkeytv.org

Policy Updates

MonkeyTV.org reserves the right to modify this Refund Policy at any time. Updates will be posted on this page, and it is your responsibility to review the policy periodically.